Send the referral. We handle the rest.
Send the basics through an approved channel. We open the case as soon as we receive it, verify the pathway, and come back to your office with one specific next step.
Please do not send patient information through this website
This site does not collect patient data. Send referrals by secure fax, secure email or phone using the channels below, so protected health information stays in an approved channel.
Send referrals to
- Phone & secure fax
- (855) 794-4141
What to include
- Patient name and date of birth
- Patient contact information
- Insurance card, front and back
- Treating or referring practitioner information
- Most recent relevant clinical note
- Existing measurements or compression history, if any
- Affected limb or body area
- Best office contact for follow-up
Send what you have
Do not hold a referral because every item is not complete. The referral starts the process — it is not a claim that the patient is covered. We will review the case and give your office a clear list of anything still needed.
What happens on our side
- On receipt
We confirm intake
The case is opened, given a named owner, and your office gets an acknowledgment. Nothing sits in an inbox.
- Next
We verify the pathway
Benefits, network status, payer criteria and authorization requirements are verified, along with a check of same or similar equipment history where applicable.
- Then
We come back with one next step
If documentation is missing, you get the exact element and who needs to complete it. If a conservative-care period applies, we track the documented start date and tell you when reassessment is due.
- Throughout
We update you without being asked
Status, next action, owner and date — on every active patient. Your team should not have to chase us.
Not sure a patient fits?
Call us and we will review the case with you before anything is opened.