Helping patients find their way forward.
Waypoint Medical coordinates home pneumatic compression therapy for patients with lymphedema and chronic venous disease. We work with patients, physician offices and payers to make the process easier to navigate from referral through home setup and ongoing support.
At Waypoint Medical, our mission is to make home pneumatic compression therapy easier to navigate for patients and the healthcare professionals who care for them. We coordinate the equipment, education and support surrounding physician-directed care so patients can manage their condition confidently at home.
Local and responsive
We serve Illinois, Indiana and Wisconsin. A referring office gets one referral contact, not a call center.
Organized around the process
Coverage requirements, documentation, measurements, authorization and delivery can create a lot of work for a busy office. Waypoint organizes the DME process and keeps each case moving.
Service is the product
The equipment matters. The experience around it matters just as much. Every active patient has a clear next step, an owner and a team that stays available after delivery.
Built around the clinical relationship.
Waypoint coordinates the DME process without stepping into the physician's role. The treating practitioner determines medical necessity and the treatment plan. Waypoint works around that clinical care to coordinate payer requirements, documentation, equipment and patient support.
Clinical decisions stay with the provider
Waypoint does not diagnose, determine medical necessity or create clinical findings.
Documentation stays patient-specific
Waypoint can identify required documentation elements, but we do not invent, reconstruct or pre-populate clinical facts that did not occur.
Coverage is verified, not promised
Waypoint reviews payer requirements and available benefits. Benefits verification is not a guarantee of coverage or payment.
Where we work
Waypoint currently serves Illinois, Northwest Indiana and Southern Wisconsin, including the Chicago metropolitan area. If you are outside that footprint, contact us and we will let you know whether we can serve the patient.
DME should feel organized, not complicated.
Patients should know what happens next. Physician offices should know what is needed. Every case should have an owner. And when the equipment arrives, support should not end at the front door.
Waypoint was built to make that process easier to navigate.
Have a patient in mind?
Send the referral and available records. We'll review the case and tell your office what is still needed.